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Unplanned Outage: E-List service restored

Last Updated:
2021-04-27 11:15:59
Event:
2021-04-26 20:48:00
Status:
Closed
Brief Description:
The main e-list service, managed via https://www.list.cornell.edu, was unavailable last night and was restored at 8am this morning.
User Impact:
The e-list email was delayed and queued overnight. The administrative web interface was unavailable. After the service was restored all queued email was processed and sent out.
Workaround:
There is no workaround for this issue
Current Status:
The main e-list service, managed via https://www.list.cornell.edu, was restored at 8am this morning.
Services Affected:
Bulk Email
Subsites Affected:
Bulkmail
E-lists (Lyris)
Full Description:
The main e-list service, managed via https://www.list.cornell.edu, was unavailable from 10:48pm last night until 8am this morning. During that time e-list email was delayed and queued and the administrative web interface was unavailable. After the service was restored all queued email was processed and sent out.
CIT TDX ID:
332164



Timeline of Changes

Description Current Status Date Time
The main e-list service, managed via https://www.list.cornell.edu, was unavailable from 10:48pm last night until 8am this morning. During that time e-list email was delayed and queued and the administrative web interface was unavailable. After the service was restored all queued email was processed and sent out. The main e-list service, managed via https://www.list.cornell.edu, was restored at 8am this morning. 2021-04-27 11:15:23