Unplanned Outage: E-List service restored
Last Updated:
2021-04-27 15:15:59
Event:
2021-04-27 00:48:00
Status:
Closed
Brief Description:
The main e-list service, managed via https://www.list.cornell.edu, was unavailable last night and was restored at 8am this morning.
User Impact:
The e-list email was delayed and queued overnight. The administrative web interface was unavailable. After the service was restored all queued email was processed and sent out.
Workaround:
There is no workaround for this issue
Current Status:
The main e-list service, managed via https://www.list.cornell.edu, was restored at 8am this morning.
Services Affected:
Bulk Email
Subsites Affected:
Canvas
Email for Faculty and Staff
Full Description:
The main e-list service, managed via https://www.list.cornell.edu, was unavailable from 10:48pm last night until 8am this morning. During that time e-list email was delayed and queued and the administrative web interface was unavailable. After the service was restored all queued email was processed and sent out.
CIT TDX ID:
332164
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The main e-list service, managed via https://www.list.cornell.edu, was unavailable from 10:48pm last night until 8am this morning. During that time e-list email was delayed and queued and the administrative web interface was unavailable. After the service was restored all queued email was processed and sent out. | The main e-list service, managed via https://www.list.cornell.edu, was restored at 8am this morning. | 2021-04-27 | 15:15:23 |