Performance Issue: TeamDynamix Occasional Slow Response
Last Updated:
2021-03-18 13:53:46
Event:
2021-03-17 15:59:00
Status:
Closed
Brief Description:
There is an issue causing occasional slow response from TeamDynamix. The vendor is aware of the problem and working with their DNS provider to resolve the source of the issue.
User Impact:
Occasional slow response
Workaround:
There is no workaround for this issue
Current Status:
The vendor has declared the issue resolved.
Services Affected:
Service Management Program
Full Description:
There is an issue causing occasional slow response from TeamDynamix. The vendor is aware of the problem and working with their DNS provider to resolve the source of the issue.
CIT TDX ID:
297078
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There is an issue causing occasional slow response from TeamDynamix. The vendor is aware of the problem and working with their DNS provider to resolve the source of the issue. | The vendor has declared the issue resolved. | 2021-03-18 | 13:53:46 |
| There is an issue causing occasional slow response from TeamDynamix. The vendor is aware of the problem and working with their DNS provider to resolve the source of the issue. | TeamDynamix is continuing to monitor the situation. Performance appears to have improved. | 2021-03-17 | 20:56:24 |
| There is an issue causing occasional slow response from TeamDynamix. The vendor is aware of the problem and working with their DNS provider to resolve the source of the issue. | TeamDynamix is continuing to monitor the situation. | 2021-03-17 | 17:32:02 |
| There is an issue causing occasional slow response from TeamDynamix. The vendor is aware of the problem and working with their DNS provider to resolve the source of the issue. | TeamDynamix is aware of the problem and working with their DNS provider to resolve the source of the issue. | 2021-03-17 | 16:01:47 |