Unplanned Outage: Board of Trustees Site
Last Updated:
2021-03-16 22:30:09
Event:
2021-03-16 21:12:00
Status:
Closed
Brief Description:
There is an issue with the Board of Trustees Site through BoardEffect. When login is attempted through choice of Cornell University, the login attempt is unsuccessful. The problem is occurring on the vendor's system and they are working on a fix.
User Impact:
Inability to log in to Trustee BoardEffect site.
Workaround:
There is no workaround for this issue
Current Status:
BoardEffect has fixed the problem and login is working again.
Services Affected:
Board Management
Full Description:
There is an issue with the Board of Trustees Site through BoardEffect. When login is attempted through choice of Cornell University, the login attempt is unsuccessful. The problem is occurring on the vendor's system and they are working on a fix.
CIT TDX ID:
296384
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There is an issue with the Board of Trustees Site through BoardEffect. When login is attempted through choice of Cornell University, the login attempt is unsuccessful. The problem is occurring on the vendor's system and they are working on a fix. | BoardEffect has fixed the problem and login is working again. | 2021-03-16 | 22:30:09 |
| There is an issue with the Board of Trustees Site through BoardEffect. When login is attempted through choice of Cornell University, the login attempt is unsuccessful. The problem is occurring on the vendor's system and they are working on a fix. | BoardEffect is aware of the problem and working on a fix. | 2021-03-16 | 21:23:36 |