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Performance Issue: Zoom Cloud Recording Processing

Last Updated:
2021-03-12 19:47:53
Event:
2021-03-12 07:48:00
Status:
Closed
Brief Description:
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem.
User Impact:
Delays in processing of its cloud recordings. Some recordings may take several more hours to render.
Workaround:
There is no workaround for this issue
Current Status:
Zoom has confirmed this issue is resolved.
Services Affected:
Web and Video Conferencing
Subsites Affected:
Web and Video Conferencing
Full Description:
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem.
CIT TDX ID:
292839



Timeline of Changes

Description Current Status Date Time
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. Zoom has confirmed this issue is resolved. 2021-03-12 19:47:53
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. The issue appears to have been resolved. IT staff are waiting for confirmation from the vendor. 2021-03-12 16:49:42
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. Zoom continues to work on the problem according to https://status.zoom.us 2021-03-12 09:13:53
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. Zoom is working on the problem. 2021-03-12 07:51:32