Performance Issue: Zoom Cloud Recording Processing
Last Updated:
2021-03-13 00:47:53
Event:
2021-03-12 12:48:00
Status:
Closed
Brief Description:
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem.
User Impact:
Delays in processing of its cloud recordings. Some recordings may take several more hours to render.
Workaround:
There is no workaround for this issue
Current Status:
Zoom has confirmed this issue is resolved.
Services Affected:
Web and Video Conferencing
Full Description:
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem.
CIT TDX ID:
292839
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. | Zoom has confirmed this issue is resolved. | 2021-03-13 | 00:47:53 |
| Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. | The issue appears to have been resolved. IT staff are waiting for confirmation from the vendor. | 2021-03-12 | 21:49:42 |
| Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. | Zoom continues to work on the problem according to https://status.zoom.us | 2021-03-12 | 14:13:53 |
| Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem. | Zoom is working on the problem. | 2021-03-12 | 12:51:32 |