Unplanned Outage: Canvas Operating Very Slowly, Login Issues
Last Updated:
2021-03-03 21:59:12
Event:
2021-03-03 21:43:00
Status:
Closed
Brief Description:
The Canvas Course Management system is responding extremely slowly and individuals trying to access it are receiving errors while trying to log in. The vendor is working on resolving this issue as quickly as possible.
User Impact:
Canvas is is responding extremely slowly and individuals trying to access it are receiving errors while trying to log in.
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved the issue.
Services Affected:
Learning Technologies
Full Description:
The Canvas Course Management system is responding extremely slowly and individuals trying to access it are receiving errors while trying to log in. The vendor is working on resolving this issue as quickly as possible.
CIT TDX ID:
284196
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Canvas Course Management system is responding extremely slowly and individuals trying to access it are receiving errors while trying to log in. The vendor is working on resolving this issue as quickly as possible. | The vendor has resolved the issue. | 2021-03-03 | 21:59:12 |
| The Canvas Course Management system is responding extremely slowly and individuals trying to access it are receiving errors while trying to log in. The vendor is working on resolving this issue as quickly as possible. | The vendor is working on the problem. | 2021-03-03 | 21:57:23 |
| The Canvas Course Management system is responding extremely slowly and some individuals trying to access it are receiving errors while trying to log in. The vendor is working on resolving this issue as quickly as possible. | The vendor is working on the problem. | 2021-03-03 | 21:52:07 |