Performance Issue: Internet Issues May Impact Zoom Connection
Last Updated:
2021-03-04 14:52:21
Event:
2021-03-03 17:11:00
Status:
Closed
Brief Description:
Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control.
User Impact:
Some users may encounter problems connecting to Zoom meetings.
Workaround:
There is no workaround for this issue
Current Status:
Zoom has reported that the internet issues that had been impacting service have resolved.
Services Affected:
Web and Video Conferencing
Full Description:
Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control.
CIT TDX ID:
283764
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control. | Zoom has reported that the internet issues that had been impacting service have resolved. | 2021-03-04 | 14:52:21 |
| Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control. | Zoom is investigating the situation. | 2021-03-03 | 17:13:42 |