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Performance Issue: Internet Issues May Impact Zoom Connection

Last Updated:
2021-03-04 09:52:21
Event:
2021-03-03 12:11:00
Status:
Closed
Brief Description:
Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control.
User Impact:
Some users may encounter problems connecting to Zoom meetings.
Workaround:
There is no workaround for this issue
Current Status:
Zoom has reported that the internet issues that had been impacting service have resolved.
Services Affected:
Web and Video Conferencing
Subsites Affected:
Web and Video Conferencing
Full Description:
Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control.
CIT TDX ID:
283764



Timeline of Changes

Description Current Status Date Time
Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control. Zoom has reported that the internet issues that had been impacting service have resolved. 2021-03-04 09:52:21
Zoom has reported that some customers are experiencing problems connecting to meetings. Zoom believes the situation may be due to localized Internet service issues beyond Zoom's control. Zoom is investigating the situation. 2021-03-03 12:13:42