Performance Issue: Wi-Fi Service Interruption in Donlon and Dickson Halls
Last Updated:
2021-02-11 14:37:30
Event:
2021-02-08 16:23:00
Status:
Closed
Brief Description:
There is a known issue with Wi-Fi service in Donlon Hall and Dickson Hall at this time. CIT Network Engineers are investigating.
User Impact:
There is a known issue with Wi-Fi service in Donlon Hall and Dickson Hall at this time.
Workaround:
There is no workaround for this issue
Current Status:
CIT resolved the issue by cold booting the affected access points in Clara Dickson and Mary Donlon residence halls.
Services Affected:
Wi-Fi Network Service
Full Description:
There is a known issue with Wi-Fi service in Donlon Hall and Dickson Hall at this time. CIT Network Engineers are investigating.
CIT TDX ID:
260589
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There is a known issue with Wi-Fi service in Donlon Hall and Dickson Hall at this time. CIT Network Engineers are investigating. | CIT resolved the issue by cold booting the affected access points in Clara Dickson and Mary Donlon residence halls. | 2021-02-11 | 14:37:30 |
| There is a known issue with Wi-Fi service in Donlon Hall and Dickson Hall at this time. CIT Network Engineers are investigating. | CIT Network Engineers are investigating. | 2021-02-08 | 16:34:42 |