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Performance Issue: E-list Servers (Y1, Y2) Lyris ListManager Roll Back 02/01/2021

Last Updated:
2021-02-02 03:48:01
Event:
2021-02-02 01:58:00
Status:
Closed
Brief Description:
The upgrade applied to e-list servers Y1 and Y2 on January 31, 2021, was rolled back to the previous version of Aurea ListManager (Lyris) to avoid potential performance issues.
User Impact:
E-list servers Y1 and Y2 have been rolled back to the previous version of Aurea ListManager (Lyris) to avoid potential performance issues.
Workaround:
There is no workaround for this issue
Current Status:
E-list servers Y1 and Y2 have been rolled back to the previous version of Aurea ListManager (Lyris).
Services Affected:
Bulk Email
Subsites Affected:
Canvas
Email for Faculty and Staff
Full Description:
The upgrade applied to e-list servers Y1 and Y2 on January 31, 2021, was rolled back to the previous version of Aurea ListManager (Lyris) to avoid potential performance issues.
CIT TDX ID:
246952



Timeline of Changes

Description Current Status Date Time
The upgrade applied to e-list servers Y1 and Y2 on January 31, 2021, was rolled back to the previous version of Aurea ListManager (Lyris) to avoid potential performance issues. E-list servers Y1 and Y2 have been rolled back to the previous version of Aurea ListManager (Lyris). 2021-02-02 03:47:36