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Performance Issue: Widespread internet outages and slowdowns affecting Cornell services

Last Updated:
2021-01-29 15:44:54
Event:
2021-01-26 14:20:00
Status:
Closed
Brief Description:
Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
After monitoring the issue, IT staff are seeing no additional reports of outage or slowdown affecting Cornell services.
Services Affected:
Authentication and Authorization
Web and Video Conferencing
Subsites Affected:
Two-Step Login
Web and Video Conferencing
Full Description:
Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue.
CIT TDX ID:
246213



Timeline of Changes

Description Current Status Date Time
Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue. After monitoring the issue, IT staff are seeing no additional reports of outage or slowdown affecting Cornell services. 2021-01-29 15:44:54
Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue. Users are reporting issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue. IT staff are monitoring the situation. 2021-01-26 15:48:14