Performance Issue: Widespread internet outages and slowdowns affecting Cornell services
Last Updated:
2021-01-29 20:44:54
Event:
2021-01-26 19:20:00
Status:
Closed
Brief Description:
Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
After monitoring the issue, IT staff are seeing no additional reports of outage or slowdown affecting Cornell services.
Services Affected:
Authentication and Authorization
Web and Video Conferencing
Full Description:
Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue.
CIT TDX ID:
246213
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue. | After monitoring the issue, IT staff are seeing no additional reports of outage or slowdown affecting Cornell services. | 2021-01-29 | 20:44:54 |
| Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue. | Users are reporting issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue. IT staff are monitoring the situation. | 2021-01-26 | 20:48:14 |