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Scheduled Service Change: Quest ActiveRoles and GuestID Servers Upgrade 01/23/2021

Event:
2021-01-23 10:00:00
Expected Duration:
2021-01-23 11:00:00
Status:
Closed
Brief Description:
On Saturday, January 23, 2021, the Quest ActiveRoles Server (ARS) will be upgraded between 10:00am and 11:00am. This upgrade also includes the GuestID server. Administrators and users may need to take action to maintain compatibility with the new version.
User Impact:
This change may require administrators and users to take action to maintain compatibility with the new version: - Quest ARS MMC client users will need to upgrade to the new version; documentation is available at https://it.cornell.edu/cornellad/install-ars-mmc-version-73-console. - Quest PowerShell users will need to update the modules. - Quest ARS Web Management tool users will not need to update and will automatically see the newly-designed site.
Services Affected:
IT Directory Infrastructure
Subsites Affected:
Active Directory (CornellAD)
Full Description:
UPDATE:
Due to performance issues discovered during testing, the project team will be postponing the cutover and go-live that had been scheduled for this weekend. We will follow up with a new date for the upgrade when the issue has been addressed.

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On Saturday, January 23, 2021, the Quest ActiveRoles Server (ARS) will be upgraded between 10:00am and 11:00am. This upgrade also includes the GuestID server. Administrators and users may need to take action to maintain compatibility with the new version.

Once maintenance is complete, users of the Quest ARS MMC desktop console will need to upgrade to version 7.3. Documentation is available at https://it.cornell.edu/cornellad/install-ars-mmc-version-73-console.

Additionally
, the updated web interface will incorporate feature changes that will be documented at the IT@Cornell website in the coming weeks. For more information, visit IT@Cornell News: https://it.cornell.edu/news/quest-ars-upgrade-coming-january-2021/20201222.
CIT TDX ID:
240869



Timeline of Changes

Description Current Status Date Time
UPDATE: Due to performance issues discovered during testing, the project team will be postponing the cutover and go-live that had been scheduled for this weekend. We will follow up with a new date for the upgrade when the issue has been addressed. ------ On Saturday, January 23, 2021, the Quest ActiveRoles Server (ARS) will be upgraded between 10:00am and 11:00am. This upgrade also includes the GuestID server. Administrators and users may need to take action to maintain compatibility with the new version. Once maintenance is complete, users of the Quest ARS MMC desktop console will need to upgrade to version 7.3. Documentation is available at https://it.cornell.edu/cornellad/install-ars-mmc-version-73-console. Additionally, the updated web interface will incorporate feature changes that will be documented at the IT@Cornell website in the coming weeks. For more information, visit IT@Cornell News: https://it.cornell.edu/news/quest-ars-upgrade-coming-january-2021/20201222. 2021-01-21 16:11:05
On Saturday, January 23, 2021, the Quest ActiveRoles Server (ARS) will be upgraded between 10:00am and 11:00am. This upgrade also includes the GuestID server. Administrators and users may need to take action to maintain compatibility with the new version. Once maintenance is complete, users of the Quest ARS MMC desktop console will need to upgrade to version 7.3. Documentation is available at https://it.cornell.edu/cornellad/install-ars-mmc-version-73-console. Additionally, the updated web interface will incorporate feature changes that will be documented at the IT@Cornell website in the coming weeks. For more information, visit IT@Cornell News: https://it.cornell.edu/news/quest-ars-upgrade-coming-january-2021/20201222. 2021-01-21 13:08:58