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Performance Issue: Google Email and Other Services

Last Updated:
2020-12-14 09:01:22
Event:
2020-12-14 08:03:00
Status:
Closed
Brief Description:
Google has reported an issue affecting many of its services starting Monday, December 14, 2020 at 6:55am. They are working on the problem and say email service has already been restored for some users and they are trying to resolve other services.
User Impact:
Difficulties using Cornell Google services including email and apps.
Workaround:
There is no workaround for this issue
Current Status:
Google has provided its final update for this morning's outage, saying most users should be seeing services performing normally, and they are working to resolve any remaining issues. Cornell staff are continuing to monitor Google services in use at the university.
Services Affected:
Email and Calendar
Subsites Affected:
Student Email (Cmail)
Full Description:
Google has reported an issue affecting many of its services starting Monday, December 14, 2020 at 6:55am. They are working on the problem and say email service has already been restored for some users and they are trying to resolve remaining service issues.
CIT TDX ID:
211586



Timeline of Changes

Description Current Status Date Time
Google has reported an issue affecting many of its services starting Monday, December 14, 2020 at 6:55am. They are working on the problem and say email service has already been restored for some users and they are trying to resolve remaining service issues. Google has provided its final update for this morning's outage, saying most users should be seeing services performing normally, and they are working to resolve any remaining issues. Cornell staff are continuing to monitor Google services in use at the university. 2020-12-14 09:01:22
Google has reported an issue affecting many of its services starting Monday, December 14, 2020 at 6:55am. They are working on the problem and say email service has already been restored for some users and they are trying to resolve remaining service issues. Google has announced that the problem with email and other major services should be resolved for the vast majority of affected users and they are continuing to work towards restoring service for remaining affected users. 2020-12-14 08:17:06
Google has reported an issue affecting many of its services starting Monday, December 14, 2020 at 6:55am. They are working on the problem and say email service has already been restored for some users and they are trying to resolve remaining service issues. email service has already been restored for some users and Google is trying to resolve remaining service issues. 2020-12-14 08:06:19