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Unplanned Outage: PeopleSoft Production Services

Last Updated:
2020-10-29 13:27:13
Event:
2020-10-28 22:48:00
Status:
Closed
Brief Description:
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
IBM has resolved the issues and the system is available. IT staff will continue to monitor activity.
Services Affected:
Student and Alumni Information Systems
Subsites Affected:
PeopleSoft
Full Description:
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell.
CIT TDX ID:
177396



Timeline of Changes

Description Current Status Date Time
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell. IBM has resolved the issues and the system is available. IT staff will continue to monitor activity. 2020-10-29 13:27:13
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell. The PeopleSoft Production services are still experiencing an outage. IBM technicians are working to remediate the issue as quickly as possible. 2020-10-29 11:47:37
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell. IBM technicians are working on reported connection issues. 2020-10-29 10:29:58
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell. The IBM Technicians have addressed the issue at the data center for the Cornell servers. IBM and the PeopleSoft support team will continue to monitor the system and work to address any impacts from the outage. 2020-10-29 06:24:22
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell. IBM Technicians are working on the issue. 2020-10-28 22:53:25
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. IBM Technicians are working on the issue. 2020-10-28 22:51:46