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Unplanned Outage: CUBlogs Service Outage

Last Updated:
2020-10-29 14:12:37
Event:
2020-10-26 20:20:00
Status:
Closed
Brief Description:
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem.
Current Status:
CampusPress has resolved the service disruption and CUBlogs is functioning properly as of 11:30PM, 10/28/20.

Thank you all for your patience.

CUBlog Service
Services Affected:
CU Blogs
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. CampusPress has resolved the service disruption and CUBlogs is functioning properly as of 11:30PM, 10/28/20. Thank you all for your patience. CUBlog Service 2020-10-29 14:12:37
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. CampusPress is actively working on resolving this ongoing issue and we will continue to experience intermittent outages this evening. 2020-10-29 01:24:40
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. Reopening this alert as we are still experiencing intermittent service outages as a result of issues with Amazon Web Services. We will continue working with CampusPress as the work with AWS to investigate the issue within the managed Aurora database service. 2020-10-28 14:25:17
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. Full service has been restored and is currently stable. We will continue working with CampusPress on a post mortem of the service disruption. 2020-10-28 12:55:18
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. We are continuing to experience the pattern of occasional outages and slow performance. CampusPress has identified that the issue is with the managed database service on their Amazon Web Services cluster. The CampusPress team has been continuously working with AWS to restore performance and will keep us informed as to their progress. 2020-10-27 19:54:21
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. CUBlogs Service is experiencing intermittent performance issues this morning. We are continue to coordinate resolution with CampusPress and will update ASAP. 2020-10-27 15:05:58
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. CUBlogs Service has been restored; however, we may experience periods of service disruption overnight. We will continue to monitor the service and provide updates as we learn them. 2020-10-27 03:33:36
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. CIT is investigating. We've identified the cause as part of infrastructure on Amazon Web Services, and we are working with them to resolve the issue. 2020-10-27 01:24:47
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem. CIT is investigating 2020-10-26 23:10:15