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Performance Issue: Cornell Chatter app for Android - External links not functioning

Last Updated:
2020-11-05 14:18:03
Event:
2020-10-21 16:42:00
Status:
Closed
Brief Description:
Cornell Chatter app for Android users are reporting that external links are not clickable.
User Impact:
Cornell Chatter app for Android users are unable to click external links.
Workaround:
Android app users are advised to use the desktop or iOS version of Chatter instead if they need to follow external links.
Current Status:
The vendor released a new version of the Cornell Chatter app for Android on November 4, 2020, that has resolved the issue.
Services Affected:
Campus Engagement Platform (CEP)
Full Description:
Cornell Chatter app for Android users are reporting that external links are not clickable.
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
Cornell Chatter app for Android users are reporting that external links are not clickable. The vendor released a new version of the Cornell Chatter app for Android on November 4, 2020, that has resolved the issue. 2020-11-05 14:18:03
Cornell Chatter app for Android users are reporting that external links are not clickable. IT staff are investigating. 2020-10-21 17:25:31