Unplanned Outage: cornell.edu Website, covid.cornell.edu, Embanner
Last Updated:
2020-09-18 20:08:26
Event:
2020-09-18 12:15:00
Status:
Closed
Brief Description:
Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner.
User Impact:
Slowness or unavailability when loading the cornell.edu website, covid.cornell.edu, and Embanner.
Workaround:
There is no workaround for this issue
Current Status:
All affected website services have been restored. Cornell and vendor staff are continuing to monitor.
Services Affected:
Not Applicable
Full Description:
Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner. | All affected website services have been restored. Cornell and vendor staff are continuing to monitor. | 2020-09-18 | 20:08:26 |
| Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner. | The cornell.edu and covid.cornell.edu websites have been partially restored while other websites continue to be affected by this issue and are still unavailable. Microsoft is actively working to resolve the issue so that Cornell staff may restore other affected sites and platforms. | 2020-09-18 | 18:49:42 |
| Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner. | Efforts are in process to start bringing websites back up. | 2020-09-18 | 16:05:15 |
| Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner. | The hosting provider is continuing to investigate and work on a solution for the issue. | 2020-09-18 | 14:54:26 |
| Requests for the cornell.edu website are resulting in slow loading or website unavailable. | The hosting provider is continuing to investigate the issue. | 2020-09-18 | 14:37:52 |
| There have been reports of slow loading for cornell .edu. | The hosting provider is continuing to investigate the issue. | 2020-09-18 | 14:22:21 |
| There have been reports of slow loading for cornell .edu. | The hosting provider has been made aware of the issue and is investigating. | 2020-09-18 | 12:21:42 |
| There have been reports of slow loading for cornell.edu. Cornell staff are investigating. | Cornell staff are investigating. | 2020-09-18 | 12:17:16 |