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Performance Issue: Zoom Cloud Recording Processing

Last Updated:
2020-09-18 09:14:32
Event:
2020-09-03 18:30:00
Status:
Closed
Brief Description:
Zoom has identified delays in cloud recording processing times. The vendor is currently working to resolve the delays.
User Impact:
Delays in cloud recording processing times.
Workaround:
There is no workaround for this issue
Current Status:
Zoom reports this issue has been resolved.
Services Affected:
Web and Video Conferencing
Subsites Affected:
Web and Video Conferencing
Full Description:
CIT has confirmed with the vendor that they are continuing to work on this issue. There is no further update available from Zoom at this time.



Timeline of Changes

Description Current Status Date Time
CIT has confirmed with the vendor that they are continuing to work on this issue. There is no further update available from Zoom at this time. Zoom reports this issue has been resolved. 2020-09-18 09:14:32
CIT has confirmed with the vendor that they are continuing to work on this issue. There is no further update available from Zoom at this time. The vendor is currently working to resolve the delays. 2020-09-10 16:58:57
Zoom has identified delays in cloud recording processing times. The vendor is currently working to resolve the delays. The vendor is currently working to resolve the delays. 2020-09-03 18:34:36