Performance Issue: Zoom Cloud Recording Processing
Last Updated:
2020-09-18 09:14:32
Event:
2020-09-03 18:30:00
Status:
Closed
Brief Description:
Zoom has identified delays in cloud recording processing times. The vendor is currently working to resolve the delays.
User Impact:
Delays in cloud recording processing times.
Workaround:
There is no workaround for this issue
Current Status:
Zoom reports this issue has been resolved.
Services Affected:
Web and Video Conferencing
Full Description:
CIT has confirmed with the vendor that they are continuing to work on this issue. There is no further update available from Zoom at this time.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT has confirmed with the vendor that they are continuing to work on this issue. There is no further update available from Zoom at this time. | Zoom reports this issue has been resolved. | 2020-09-18 | 09:14:32 |
| CIT has confirmed with the vendor that they are continuing to work on this issue. There is no further update available from Zoom at this time. | The vendor is currently working to resolve the delays. | 2020-09-10 | 16:58:57 |
| Zoom has identified delays in cloud recording processing times. The vendor is currently working to resolve the delays. | The vendor is currently working to resolve the delays. | 2020-09-03 | 18:34:36 |