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Performance Issue: Video On Demand and Kaltura Services, Including in Canvas

Last Updated:
2020-08-26 15:34:32
Event:
2020-08-26 12:34:00
Status:
Closed
Brief Description:
There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating.
User Impact:
Video On Demand and other Kaltura services including in Canvas are loading slowly or not loading.
Workaround:
There is no workaround for this issue
Current Status:
Kaltura has resolved the issue.
Services Affected:
Video Streaming & Hosting
Subsites Affected:
Video on Demand
Video Platform Service (VPS)
Full Description:
There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating.



Timeline of Changes

Description Current Status Date Time
There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating. Kaltura has resolved the issue. 2020-08-26 15:34:32
There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating. Cornell staff are investigating. 2020-08-26 12:39:13