Performance Issue: Video On Demand and Kaltura Services, Including in Canvas
Last Updated:
2020-08-26 19:34:32
Event:
2020-08-26 16:34:00
Status:
Closed
Brief Description:
There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating.
User Impact:
Video On Demand and other Kaltura services including in Canvas are loading slowly or not loading.
Workaround:
There is no workaround for this issue
Current Status:
Kaltura has resolved the issue.
Services Affected:
Video Streaming & Hosting
Full Description:
There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating. | Kaltura has resolved the issue. | 2020-08-26 | 19:34:32 |
| There are reports of Video On Demand and other Kaltura services including in Canvas loading slowly or not loading. Cornell staff are investigating. | Cornell staff are investigating. | 2020-08-26 | 16:39:13 |