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Performance Issue: covid.cornell.edu and some other Cornell websites

Last Updated:
2020-08-25 12:32:24
Event:
2020-08-25 11:05:00
Status:
Closed
Brief Description:
covid.cornell.edu and some other Cornell websites are currently unavailable or loading extremely slowly. The hosting provider is working on the problem.
User Impact:
covid.cornell.edu and some other Cornell sites are currently unavailable or loading extremely slowly.
Workaround:
There is no workaround for this issue
Current Status:
The issue is resolved and affected websites are performing normally.
Services Affected:
Managed Web Hosting
Subsites Affected:
Web Support
Full Description:
The responsiveness of affected websites has improved. Cornell staff are still monitoring and continuing to work with the vendor.



Timeline of Changes

Description Current Status Date Time
The responsiveness of affected websites has improved. Cornell staff are still monitoring and continuing to work with the vendor. The issue is resolved and affected websites are performing normally. 2020-08-25 12:32:24
The responsiveness of affected websites has improved. Cornell staff are still monitoring and continuing to work with the vendor. The responsiveness of affected websites has improved. Cornell staff are still monitoring and continuing to work with the vendor. 2020-08-25 12:13:39
The responsiveness of affected websites has improved. CIT staff are still monitoring and continuing to work with the vendor. The responsiveness of affected websites has improved. CIT staff are still monitoring and continuing to work with the vendor. 2020-08-25 12:00:03
covid.cornell.edu and some other Cornell websites are currently unavailable or loading extremely slowly. The hosting provider is working on the problem. Vendor staff are working on the issue. 2020-08-25 11:25:34
covid.cornell.edu and some other Cornell websites is currently unavailable or loading extremely slowly. The hosting provider is working on the problem. Vendor staff are working on the issue. 2020-08-25 11:25:07
covid.cornell.edu is currently unavailable. The hosting provider is working on the problem. Vendor staff are working on the issue. 2020-08-25 11:06:49