Performance Issue: TeamDynamix users experiencing performance issues and difficulty logging in
Last Updated:
2020-07-13 19:15:47
Event:
2020-07-13 13:45:00
Status:
Closed
Brief Description:
Users are encountering both slow response times and difficulty logging in to TeamDynamix. The issue has been reported to the vendor and IT staff are monitoring.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved. Users can now log in normally and use the system with no performance issues.
Services Affected:
IT Service Management Suite
Full Description:
Users are encountering both slow response times and difficulty logging in to TeamDynamix. The issue has been reported to the vendor and IT staff are monitoring.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users are encountering both slow response times and difficulty logging in to TeamDynamix. The issue has been reported to the vendor and IT staff are monitoring. | The issue has been resolved. Users can now log in normally and use the system with no performance issues. | 2020-07-13 | 19:15:32 |