Performance Issue: Duo on T-Mobile devices
Last Updated:
2020-06-16 11:59:14
Event:
2020-06-15 21:23:00
Status:
Closed
Brief Description:
CIT has received reports of users on T-Mobile Service are experiencing issues with Duo on their phones. This is affecting only SMS and Voice calls.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
T-Mobile has reported as of 6:50am that the issue with DUO is now working.
Services Affected:
Authentication and Authorization
Full Description:
CIT has received reports that T-Mobile Service customers may experience issues with Duo on their phones. This is affecting only SMS and Voice calls.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT has received reports that T-Mobile Service customers may experience issues with Duo on their phones. This is affecting only SMS and Voice calls. | T-Mobile has reported as of 6:50am that the issue with DUO is now working. | 2020-06-16 | 11:59:14 |
| CIT has received reports that T-Mobile Service customers may experience issues with Duo on their phones. This is affecting only SMS and Voice calls. | T-Mobile is aware of this issue and is working to resolve it. | 2020-06-15 | 21:31:57 |