Performance Issue: Certificate errors when connecting with Office 365
Last Updated:
2020-06-15 18:30:23
Event:
2020-06-15 16:15:00
Status:
Closed
Brief Description:
Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating.
User Impact:
Service to Exchange Account Manager has been restored.
Workaround:
There is no workaround for this issue
Current Status:
This issue resulted from a a firmware update made to the TransProxy Service and has been resolved.
Services Affected:
Email and Calendar
Subsites Affected:
Shibboleth
Full Description:
Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating.
This issue resulted from a a firmware update made to the TransProxy Service and has been resolved.
This issue resulted from a a firmware update made to the TransProxy Service and has been resolved.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating. This issue resulted from a a firmware update made to the TransProxy Service and has been resolved. | This issue resulted from a a firmware update made to the TransProxy Service and has been resolved. | 2020-06-15 | 18:30:23 |
| Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating. | The vendor has confirmed the issue and are investigating. | 2020-06-15 | 17:25:46 |