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Performance Issue: Certificate errors when connecting with Office 365

Last Updated:
2020-06-15 14:30:23
Event:
2020-06-15 12:15:00
Status:
Closed
Brief Description:
Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating.
User Impact:
Service to Exchange Account Manager has been restored.
Workaround:
There is no workaround for this issue
Current Status:
This issue resulted from a a firmware update made to the TransProxy Service and has been resolved.
Services Affected:
Email and Calendar
Subsites Affected:
Outlook on the Web
Full Description:
Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating.

This issue resulted from a a firmware update made to the TransProxy Service and has been resolved.



Timeline of Changes

Description Current Status Date Time
Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating. This issue resulted from a a firmware update made to the TransProxy Service and has been resolved. This issue resulted from a a firmware update made to the TransProxy Service and has been resolved. 2020-06-15 14:30:23
Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating. The vendor has confirmed the issue and are investigating. 2020-06-15 13:25:46