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Performance Issue: "Survey Digest" Emails from Qualtrics XM Notifications

Last Updated:
2020-05-26 11:56:31
Event:
2020-05-25 09:55:00
Status:
Closed
Brief Description:
There are reports of digest emails being sent from Qualtrics to people running surveys that provide an update on how many survey responses have been received in recent weeks.
User Impact:
Receiving emails for active surveys that state how many times the survey has been taken recently.
Workaround:
There is no workaround for this issue
Current Status:
Cornell staff have contacted the vendor for more information about why these notifications have started, and to get details about what options are available to individuals who run surveys to control the notifications.
Services Affected:
Surveys
Subsites Affected:
Survey Tool (Qualtrics)
Full Description:
There are reports of digest emails being sent from Qualtrics to people running surveys that provide an update on how many survey responses have been received in recent weeks.



Timeline of Changes

Description Current Status Date Time
There are reports of digest emails being sent from Qualtrics to people running surveys that provide an update on how many survey responses have been received in recent weeks. Cornell staff have contacted the vendor for more information about why these notifications have started, and to get details about what options are available to individuals who run surveys to control the notifications. 2020-05-25 10:01:40