Unplanned Outage: NetID Forgot your password function unavailable
Last Updated:
2020-05-11 16:25:52
Event:
2020-05-11 08:06:00
Status:
Closed
Brief Description:
The NetID Management Website at https://netid.cornell.edu is currently down.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The '"forgot your password?" function has been restored, with the addition of Captcha for enhanced security.
Services Affected:
Identity Services
Subsites Affected:
PCard Receipt Processing
Full Description:
The NetID Management Website at https://netid.cornell.edu is now back up and responding but the Forgot Password option is unavailable.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The NetID Management Website at https://netid.cornell.edu is now back up and responding but the Forgot Password option is unavailable. | The '"forgot your password?" function has been restored, with the addition of Captcha for enhanced security. | 2020-05-11 | 16:25:52 |
| The NetID Management Website at https://netid.cornell.edu is now back up and responding but the Forgot Password option is unavailable. | The NetID Management Website at https://netid.cornell.edu is now back up and responding but the Forgot Password option is unavailable. CIT technical staff are currently working to resolve this issue. | 2020-05-11 | 09:23:58 |
| The NetID Management Website at https://netid.cornell.edu is currently down. Users will be unable to reset their NetID passwords until this issue is resolved. | The NetID Management Website at https://netid.cornell.edu is now back up and responding but the Forgot Password option is still not functioning. CIT technical staff are currently working to resolve this issue. | 2020-05-11 | 08:40:28 |
| The NetID Management Website at https://netid.cornell.edu is currently down. Users will be unable to reset their NetID passwords until this issue is resolved. | CIT technical staff are currently working to resolve this issue. | 2020-05-11 | 08:10:01 |