Performance Issue: Zoom cloud recording and transcription delays
Last Updated:
2020-05-13 12:39:30
Event:
2020-05-08 19:29:00
Status:
Closed
Brief Description:
Zoom users are experiencing higher than normal processing times for cloud recording and transcription.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Web and Video Conferencing
Full Description:
Zoom users are experiencing higher than normal processing times for cloud recording and transcription.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Zoom users are experiencing higher than normal processing times for cloud recording and transcription. | The issue has been resolved. | 2020-05-13 | 12:39:30 |
| Zoom users are experiencing higher than normal processing times for cloud recording and transcription. | CIT is aware and working with the vendor to resolve the issue. | 2020-05-08 | 19:34:43 |