Skip to main content

Performance Issue: Zoom cloud recording and transcription delays

Last Updated:
2020-05-13 08:39:30
Event:
2020-05-08 15:29:00
Status:
Closed
Brief Description:
Zoom users are experiencing higher than normal processing times for cloud recording and transcription.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Web and Video Conferencing
Subsites Affected:
Web and Video Conferencing
Full Description:
Zoom users are experiencing higher than normal processing times for cloud recording and transcription.



Timeline of Changes

Description Current Status Date Time
Zoom users are experiencing higher than normal processing times for cloud recording and transcription. The issue has been resolved. 2020-05-13 08:39:30
Zoom users are experiencing higher than normal processing times for cloud recording and transcription. CIT is aware and working with the vendor to resolve the issue. 2020-05-08 15:34:43