Unplanned Outage: Brief Outage of Cornell Secure File Transfer (SFT)
Last Updated:
2020-04-29 17:00:20
Event:
2020-04-29 15:13:00
Status:
Closed
Brief Description:
Cornell Secure File Transfer (SFT) experienced a brief, unplanned outage at 11:13am lasting for 7 minutes. The vendor, Media3, performed a server reboot and restored services. They are investigating root causes.
User Impact:
The service was unavailable from 11:13am to 11:20am on Wednesday, April 29, 2020.
Workaround:
There is no workaround for this issue
Current Status:
The service is operating normally. All services are restored.
Services Affected:
Cornell Secure File Transfer (SFT)
Full Description:
Cornell Secure File Transfer (SFT) experienced a brief, unplanned outage at 11:13am lasting for 7 minutes. The vendor, Media3, performed a server reboot and restored services. They are investigating root causes.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Cornell Secure File Transfer (SFT) experienced a brief, unplanned outage at 11:13am lasting for 7 minutes. The vendor, Media3, performed a server reboot and restored services. They are investigating root causes. | The service is operating normally. All services are restored. | 2020-04-29 | 17:00:20 |