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Performance Issue: Some Salesforce Meeting Invitations Routed to Junk Email Folder

Last Updated:
2020-04-27 14:27:40
Event:
2020-04-24 15:50:00
Status:
Closed
Brief Description:
The CIT instance of Salesforce is experiencing an issue with some meeting invitations being routed to junk mail folders. Users can use the plug-in to create instant meetings, or send an alternate invitation via Outlook.
User Impact:
Some meeting invitations being routed to junk mail folders.
Workaround:
Users can use the plug-in to create instant meetings (see https://cornell1.force.com/cep/s/article/Create-an-Instant-Zoom-Meeting ), or send an alternate invitation via Outlook.
Current Status:
The issue with Salesforce meeting invitation classification has been resolved.
Services Affected:
Not Applicable
Full Description:
The CIT instance of Salesforce is experiencing an issue with some meeting invitations being routed to junk mail folders. Users can use the plug-in to create instant meetings (see https://cornell1.force.com/cep/s/article/Create-an-Instant-Zoom-Meeting ), or send an alternate invitation via Outlook.



Timeline of Changes

Description Current Status Date Time
The CIT instance of Salesforce is experiencing an issue with some meeting invitations being routed to junk mail folders. Users can use the plug-in to create instant meetings (see https://cornell1.force.com/cep/s/article/Create-an-Instant-Zoom-Meeting ), or send an alternate invitation via Outlook. The issue with Salesforce meeting invitation classification has been resolved. 2020-04-27 14:27:40
The CIT instance of Salesforce is experiencing an issue with some meeting invitations being routed to junk mail folders. Users can use the plug-in to create instant meetings (see https://cornell1.force.com/cep/s/article/Create-an-Instant-Zoom-Meeting ), or send an alternate invitation via Outlook. Cornell staff are evaluating. 2020-04-24 15:58:27