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Unplanned Outage: KFS-Prod Unavailable

Last Updated:
2020-04-23 14:17:17
Event:
2020-04-23 11:56:00
Status:
Closed
Brief Description:
KFS-Prod is currently down. Cornell staff are working on the issue.
User Impact:
Unable to access KFS services.
Workaround:
There is no workaround for this issue
Current Status:
KFS services have been restored and are operating normally.
Services Affected:
Financial Management Service
Human Resource Information Management
Subsites Affected:
Office 365 Productivity Bundle
Student Voice Service
Full Description:
KFS-Prod is currently down. Cornell staff are working on the issue.



Timeline of Changes

Description Current Status Date Time
KFS-Prod is currently down. Cornell staff are working on the issue. KFS services have been restored and are operating normally. 2020-04-23 14:17:17
KFS-Prod is currently down. Cornell staff are working on the issue. PeopleSoft is not being affected by the issue as was thought might be the case. Only KFS is known to be unavailable. Cornell staff are continuing to investigate. 2020-04-23 12:09:39
KFS-Prod is currently down. Cornell staff are working on the issue, which may also be affecting PeopleSoft. Cornell staff are investigating. 2020-04-23 12:00:07