Unplanned Outage: Box Login
Last Updated:
2020-04-22 19:20:25
Event:
2020-04-22 18:38:00
Status:
Closed
Brief Description:
There are reports of difficulties signing into Cornell Box. Cornell staff are investigating
User Impact:
Receives a message "Sign On Error" when trying to log into Cornell Box.
Workaround:
There is no workaround for this issue
Current Status:
Cornell staff have put a fix in place and users should be able to log in. Staff are continuing to address the underlying issue that caused the problem.
Services Affected:
Document Sharing and Collaboration
Subsites Affected:
Bulkmail
Full Description:
There are reports of difficulties signing into Cornell Box. Cornell staff are investigating
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There are reports of difficulties signing into Cornell Box. Cornell staff are investigating | Cornell staff have put a fix in place and users should be able to log in. Staff are continuing to address the underlying issue that caused the problem. | 2020-04-22 | 19:20:25 |
| There are reports of difficulties signing into Cornell Box. Cornell staff are investigating | Cornell staff are investigating. | 2020-04-22 | 18:40:47 |