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Unplanned Outage: Box Login

Last Updated:
2020-04-22 15:20:25
Event:
2020-04-22 14:38:00
Status:
Closed
Brief Description:
There are reports of difficulties signing into Cornell Box. Cornell staff are investigating
User Impact:
Receives a message "Sign On Error" when trying to log into Cornell Box.
Workaround:
There is no workaround for this issue
Current Status:
Cornell staff have put a fix in place and users should be able to log in. Staff are continuing to address the underlying issue that caused the problem.
Services Affected:
Document Sharing and Collaboration
Subsites Affected:
Box
Full Description:
There are reports of difficulties signing into Cornell Box. Cornell staff are investigating



Timeline of Changes

Description Current Status Date Time
There are reports of difficulties signing into Cornell Box. Cornell staff are investigating Cornell staff have put a fix in place and users should be able to log in. Staff are continuing to address the underlying issue that caused the problem. 2020-04-22 15:20:25
There are reports of difficulties signing into Cornell Box. Cornell staff are investigating Cornell staff are investigating. 2020-04-22 14:40:47