Performance Issue: Zoom Cloud Recording Processing
Last Updated:
2020-04-08 18:55:13
Event:
2020-03-23 21:42:00
Status:
Closed
Brief Description:
Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue.
User Impact:
Cloud Recordings have delayed availability due to high demand slowing down processing.
Workaround:
There is no workaround for this issue
Current Status:
Zoom staff continues to work on this issue.
Services Affected:
Web and Video Conferencing
Full Description:
Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue. | Zoom staff continues to work on this issue. | 2020-03-27 | 12:45:38 |
| Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue. | Zoom staff are working to resolve the issue. | 2020-03-23 | 21:43:36 |