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Performance Issue: Zoom Cloud Recording Processing

Last Updated:
2020-04-08 14:55:13
Event:
2020-03-23 17:42:00
Status:
Closed
Brief Description:
Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue.
User Impact:
Cloud Recordings have delayed availability due to high demand slowing down processing.
Workaround:
There is no workaround for this issue
Current Status:
Zoom staff continues to work on this issue.
Services Affected:
Web and Video Conferencing
Subsites Affected:
Web and Video Conferencing
Full Description:
Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue.



Timeline of Changes

Description Current Status Date Time
Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue. Zoom staff continues to work on this issue. 2020-03-27 08:45:38
Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue. Zoom staff are working to resolve the issue. 2020-03-23 17:43:36