Performance Issue: AppSpace Service
Last Updated:
2020-03-22 16:41:42
Event:
2020-03-20 13:55:00
Status:
Closed
Brief Description:
There have been reports of some users not being able to login to www.appspace.com. Users may get the following error "There was a problem logging in. Please check your configuration or contact our support team."
User Impact:
Users can now sign in to Appspace.
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Digital Signage
Full Description:
There have been reports of some users not being able to login to www.appspace.com. Users may get the following error "There was a problem logging in. Please check your configuration or contact our support team."
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There have been reports of some users not being able to login to www.appspace.com. Users may get the following error "There was a problem logging in. Please check your configuration or contact our support team." | The issue has been resolved. | 2020-03-20 | 15:28:38 |
| There have been reports of some users not being able to login to www.appspace.com. Users may get the following error "There was a problem logging in. Please check your configuration or contact our support team." | CIT is currently investigating. | 2020-03-20 | 13:59:16 |