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Performance Issue: Box popup warning of license limit in error

Last Updated:
2020-02-10 14:25:30
Event:
2020-02-10 13:40:00
Status:
Closed
Brief Description:
All users are getting a popup message when they login to Box that notifies them that we are close to exceeding our license limit. The message is in error and does not affect Box availability. It has been reported to Box for remediation.
Current Status:
Box has resolved the problem.
Services Affected:
Document Sharing and Collaboration
Subsites Affected:
Box



Timeline of Changes

Description Current Status Date Time
All users are getting a popup message when they login to Box that notifies them that we are close to exceeding our license limit. The message is in error and does not affect Box availability. It has been reported to Box for remediation. Box has resolved the problem. 2020-02-10 14:25:30
All users are getting a popup message when they login to Box that notifies them that we are close to exceeding our license limit. The message is in error and does not affect Box availability. It has been reported to Box for remediation. CIT is investigating 2020-02-10 14:02:05