Performance Issue: Remedy performance issue
Last Updated:
2020-01-30 16:49:55
Event:
2020-01-29 18:14:00
Status:
Closed
Brief Description:
There have been reports of Intermittent slowness in the Remedy tool.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved this issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
There have been reports of Intermittent slowness in the Remedy tool.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There have been reports of Intermittent slowness in the Remedy tool. | The vendor has resolved this issue. | 2020-01-30 | 16:49:55 |
| There have been reports of Intermittent slowness in the Remedy tool. | Technicians are currently investigating reports of intermittent system slowness in the Remedy tool. | 2020-01-29 | 18:18:25 |