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Performance Issue: Remedy performance issue

Last Updated:
2020-01-30 11:49:55
Event:
2020-01-29 13:14:00
Status:
Closed
Brief Description:
There have been reports of Intermittent slowness in the Remedy tool.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved this issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
There have been reports of Intermittent slowness in the Remedy tool.



Timeline of Changes

Description Current Status Date Time
There have been reports of Intermittent slowness in the Remedy tool. The vendor has resolved this issue. 2020-01-30 11:49:55
There have been reports of Intermittent slowness in the Remedy tool. Technicians are currently investigating reports of intermittent system slowness in the Remedy tool. 2020-01-29 13:18:25