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Performance Issue: Travel Reimbursement (Concur)

Last Updated:
2020-01-13 15:44:56
Event:
2020-01-12 19:44:00
Status:
Closed
Brief Description:
The Concur travel system is currently unavailable at its normal web address (https://concur.cornell.edu/).
User Impact:
N/A
Workaround:
Concur can be accessed at the following alternate address:

https://shibidp.cit.cornell.edu/idp/profile/SAML2/Unsolicited/SSO?providerId=https://www.concursolutions.com
Current Status:
This issue has been resolved and the https://concur.cornell.edu/ site is now loading properly.
Services Affected:
Travel Reimbursement
Full Description:
The Concur travel system is currently unavailable at its normal web address (https://concur.cornell.edu/). Until this issue is resolved Concur can be accessed at the following alternate address:

https://shibidp.cit.cornell.edu/idp/profile/SAML2/Unsolicited/SSO?providerId=https://www.concursolutions.com


Timeline of Changes

Description Current Status Date Time
The Concur travel system is currently unavailable at its normal web address (https://concur.cornell.edu/). Until this issue is resolved Concur can be accessed at the following alternate address: https://shibidp.cit.cornell.edu/idp/profile/SAML2/Unsolicited/SSO?providerId=https://www.concursolutions.com This issue has been resolved and the https://concur.cornell.edu/ site is now loading properly. 2020-01-13 15:44:56
The Concur travel system is currently unavailable at its normal web address (https://concur.cornell.edu/). Until this issue is resolved Concur can be accessed at the following alternate address: https://shibidp.cit.cornell.edu/idp/profile/SAML2/Unsolicited/SSO?providerId=https://www.concursolutions.com CIT is investigating this issue. 2020-01-12 19:56:47
The Concur travel system is currently unavailable at its normal web address (https://concur.cornell.edu/). CIT is investigating this issue. 2020-01-12 19:49:05