Scheduled Service Change: Pinnacle outage on 1/8/20 for semi-annual patching
Event:
2020-01-08 20:00:00
Expected Duration:
2020-01-09 00:00:00
Status:
Closed
Brief Description:
Pinnacle and the Custom Apex applications will be unavailable to users on Wednesday, January 8, 2020 from 8pm-midnight in order to apply semi-annual operating system patches.
User Impact:
Services Affected:
Financial Management Service
Full Description:
Pinnacle and the Custom Apex applications (NCS Dashboards, Building Coordinator Dashboards, Student Request for Services Form, and Pinnacle Monthly Statement Email Notification Opt In/Opt Out form) will be unavailable to users on Wednesday, January 8, 2020 from 8pm-midnight in order to apply semi-annual operating system patches. Though the stated outage window is until midnight, Pinnacle and the Custom Apex applications are likely to be available by about 9pm.
CIT TDX ID:
CRQ000001036123
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Pinnacle and the Custom Apex applications (NCS Dashboards, Building Coordinator Dashboards, Student Request for Services Form, and Pinnacle Monthly Statement Email Notification Opt In/Opt Out form) will be unavailable to users on Wednesday, January 8, 2020 from 8pm-midnight in order to apply semi-annual operating system patches. Though the stated outage window is until midnight, Pinnacle and the Custom Apex applications are likely to be available by about 9pm. | 2020-01-02 | 09:37:04 |