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Performance Issue: Alumni email accounts not receiving email

Last Updated:
2019-12-24 13:15:09
Event:
2019-12-11 16:43:00
Status:
Closed
Brief Description:
CIT has become aware that 247 alumni email accounts, which did not transition correctly from student to alumni status, are not currently receiving email.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved.
Services Affected:
Email and Calendar
Subsites Affected:
Student Email (Cmail)
Full Description:
CIT has become aware that 247 alumni email accounts, which did not transition correctly from student to alumni status, are not currently receiving email.



Timeline of Changes

Description Current Status Date Time
CIT has become aware that 247 alumni email accounts, which did not transition correctly from student to alumni status, are not currently receiving email. This issue has been resolved. 2019-12-24 13:15:09
CIT has become aware that 247 alumni email accounts, which did not transition correctly from student to alumni status, are not currently receiving email. CIT is working with Microsoft to resolve the issue. 2019-12-11 16:46:58