Performance Issue: AppSMTP Email Services Unavailable – 12/5/2019
Last Updated:
2019-12-05 19:01:01
Event:
2019-12-05 16:20:00
Status:
Closed
Brief Description:
Email services provided by AppSMTP to scanners, devices, and applications were unavailable on 12/5/2019 between 11:20am and 12:30pm. During this time frame users may have experienced failures while attempting activities such as scanning to email.
User Impact:
While the service was unavailable, users may have experienced failures while attempting activities such as scanning to email.
Workaround:
There is no workaround for this issue
Current Status:
The issue is now resolved.
Services Affected:
Email and Calendar
Full Description:
Email services provided by AppSMTP to scanners, devices, and applications were unavailable on 12/5/2019 between 11:20am and 12:30pm. While the service was unavailable, users may have experienced failures while attempting activities such as scanning to email.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Email services provided by AppSMTP to scanners, devices, and applications were unavailable on 12/5/2019 between 11:20am and 12:30pm. While the service was unavailable, users may have experienced failures while attempting activities such as scanning to email. | The issue is now resolved. | 2019-12-05 | 19:00:16 |