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Performance Issue: Outlook on the Web - issues for Safari after macOS 10.14 (Mojave) update

Last Updated:
2019-12-10 15:08:12
Event:
2019-12-05 11:01:00
Status:
Closed
Brief Description:
CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web.
User Impact:
N/A
Workaround:
Users are advised to open Outlook on the Web with Chrome or Firefox.
Current Status:
The vendor has applied an update that resolves the reported issue.
Services Affected:
Email and Calendar
Subsites Affected:
Outlook on the Web
Full Description:
CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web.



Timeline of Changes

Description Current Status Date Time
CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web. The vendor has applied an update that resolves the reported issue. 2019-12-10 15:08:12
CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web. The vendor is aware of the issue. For now, users are advised to open Outlook on the Web with Chrome or Firefox. 2019-12-09 15:09:15
CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web. IT staff are investigating the issue. 2019-12-05 11:08:38