Performance Issue: Outlook on the Web - issues for Safari after macOS 10.14 (Mojave) update
Last Updated:
2019-12-10 20:08:12
Event:
2019-12-05 16:01:00
Status:
Closed
Brief Description:
CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web.
User Impact:
N/A
Workaround:
Users are advised to open Outlook on the Web with Chrome or Firefox.
Current Status:
The vendor has applied an update that resolves the reported issue.
Services Affected:
Email and Calendar
Subsites Affected:
Shibboleth
Full Description:
CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web. | The vendor has applied an update that resolves the reported issue. | 2019-12-10 | 20:08:12 |
| CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web. | The vendor is aware of the issue. For now, users are advised to open Outlook on the Web with Chrome or Firefox. | 2019-12-09 | 20:09:15 |
| CIT has received reports that some Safari users, after updating to macOS 10.14 (Mojave), are experiencing issues logging in to Outlook on the Web. | IT staff are investigating the issue. | 2019-12-05 | 16:08:38 |