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Scheduled Service Change: PeopleSoft Server OS Patching, Windows and Linux - 11/24/2019

Event:
2019-11-24 00:00:00
Expected Duration:
2019-11-24 08:00:00
Status:
Closed
Brief Description:
PeopleSoft Windows and Linux patching will be performed on servers used by the PeopleSoft Campus Solutions System and Attunity Data Warehouse (IBM ServiceNow ticket CS0965551) on Sunday, 11/24/19, from 12:00am - 8:00am.
User Impact:
Due to the content of the patches, we anticipate that this activity will result in intermittent outages throughout the maintenance period when servers will be down and the PeopleSoft application, RDP services, and the Attunity Data Warehouse environments will be unavailable via the web. A full platform reboot is expected once all patches have been applied.
Services Affected:
Human Resource Information Management
Student Information Management
Subsites Affected:
PeopleSoft
Full Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES), Attunity Data Warehouse will be unavailable Sunday, November 24, 2019, from approximately 12:00am to 8:00am, for the application of OS patches to the PeopleSoft Production (PSPROD) Windows and Linux servers.

Due to the content of the patches, we anticipate that this activity will result in intermittent outages throughout the maintenance period when servers will be down and the PeopleSoft application, RDP services, and the Attunity Data Warehouse environments will be unavailable via the web. A full platform reboot is expected once all patches have been applied.
CIT TDX ID:
CRQ000001035738



Timeline of Changes

Description Current Status Date Time
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES), Attunity Data Warehouse will be unavailable Sunday, November 24, 2019, from approximately 12:00am to 8:00am, for the application of OS patches to the PeopleSoft Production (PSPROD) Windows and Linux servers. Due to the content of the patches, we anticipate that this activity will result in intermittent outages throughout the maintenance period when servers will be down and the PeopleSoft application, RDP services, and the Attunity Data Warehouse environments will be unavailable via the web. A full platform reboot is expected once all patches have been applied. 2019-11-21 11:49:05