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Performance Issue: eduroam Connection Issues

Last Updated:
2019-11-08 11:10:36
Event:
2019-11-08 09:05:00
Status:
Closed
Brief Description:
The IT Service Desk has received reports of difficulties connecting to the eduroam Wi-Fi network. Cornell staff are investigating.
User Impact:
Difficulties connecting to eduroam Wi-Fi network.
Workaround:
There is no workaround for this issue
Current Status:
The issue was identified and the eduroam service has been restored to normal performance.
Services Affected:
Wi-Fi Network Service
Subsites Affected:
Wi-Fi Network Service (eduroam
Full Description:
The IT Service Desk has received reports of difficulties connecting to the eduroam Wi-Fi network. Cornell staff are investigating.



Timeline of Changes

Description Current Status Date Time
The IT Service Desk has received reports of difficulties connecting to the eduroam Wi-Fi network. Cornell staff are investigating. The issue was identified and the eduroam service has been restored to normal performance. 2019-11-08 11:10:35
The IT Service Desk has received reports of difficulties connecting to the eduroam Wi-Fi network. Cornell staff are investigating. Cornell staff are investigating. 2019-11-08 09:07:20