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Performance Issue: LabArchives Login Issues

Last Updated:
2019-11-08 12:35:26
Event:
2019-11-07 17:18:00
Status:
Closed
Brief Description:
Users of the LabArchives electronic lab notebook service may experience difficulties logging in.  CIT is experiencing a network outage which is making https://labarchives.cornell.edu unavailable. 
User Impact:
N/A
Workaround:
LabArchives users can still login by going to https://www.labarchives.com/ Click on the “Sign in” link in the top navigation bar, then choose “Cornell University” institution login.  The login may be slower than normal. 

 

If you have any questions, please contact acadtech@cornell.edu
Current Status:
All services appear to be operating normally at this time. Cornell staff are continuing to monitor performance and are investigating the cause of the problem to help reduce the chance of similar issues in the future.
Services Affected:
Custom Web and Application Development
Full Description:
Users of the LabArchives electronic lab notebook service may experience difficulties logging in.  CIT is experiencing a network outage which is making https://labarchives.cornell.edu unavailable. 


Timeline of Changes

Description Current Status Date Time
Users of the LabArchives electronic lab notebook service may experience difficulties logging in.  CIT is experiencing a network outage which is making https://labarchives.cornell.edu unavailable.  All services appear to be operating normally at this time. Cornell staff are continuing to monitor performance and are investigating the cause of the problem to help reduce the chance of similar issues in the future. 2019-11-08 12:35:26
Users of the LabArchives electronic lab notebook service may experience difficulties logging in.  CIT is experiencing a network outage which is making https://labarchives.cornell.edu unavailable.  CIT Network Engineers are working to restore connectivity to Server Farm ruoters/switches. 2019-11-07 17:22:37