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Performance Issue: Box Performance Issues

Last Updated:
2019-11-04 13:17:16
Event:
2019-11-04 11:47:00
Status:
Closed
Brief Description:
The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading files and viewing .pdf files.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor resolved this issue.
Services Affected:
Collaboration Platforms
Subsites Affected:
Box
Full Description:
The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading/saving files and viewing .pdf files.



Timeline of Changes

Description Current Status Date Time
The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading/saving files and viewing .pdf files. The vendor resolved this issue. 2019-11-04 13:17:16
The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading/saving files and viewing .pdf files. IT Technical Staff are currently working with the vendor to resolve these issues. 2019-11-04 11:53:25