Performance Issue: Box Performance Issues
Last Updated:
2019-11-04 18:17:16
Event:
2019-11-04 16:47:00
Status:
Closed
Brief Description:
The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading files and viewing .pdf files.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor resolved this issue.
Services Affected:
Collaboration Platforms
Subsites Affected:
Bulkmail
Full Description:
The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading/saving files and viewing .pdf files.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading/saving files and viewing .pdf files. | The vendor resolved this issue. | 2019-11-04 | 18:17:16 |
| The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading/saving files and viewing .pdf files. | IT Technical Staff are currently working with the vendor to resolve these issues. | 2019-11-04 | 16:53:25 |