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Performance Issue: Wired and Wi-Fi data network outage in Lowrise6

Last Updated:
2019-11-04 11:54:28
Event:
2019-11-04 11:14:00
Status:
Closed
Brief Description:
The Lowrise6 switches (lowrise6-1-4100, lowrise6-2-4100, lowrise6-1-2540) are currently down. As a result, wired and Wi-Fi data network service is unavailable at Lowrise6.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
These switches are now back up and connectivity has been restored at Low Rise 6.
Services Affected:
Network
Subsites Affected:
Wi-Fi Network Service (eduroam
Wired Network Service (Students)
Full Description:
The Lowrise6 switches (lowrise6-1-4100, lowrise6-2-4100, lowrise6-1-2540) are currently down. As a result, wired and Wi-Fi data network service is unavailable at Lowrise6.



Timeline of Changes

Description Current Status Date Time
The Lowrise6 switches (lowrise6-1-4100, lowrise6-2-4100, lowrise6-1-2540) are currently down. As a result, wired and Wi-Fi data network service is unavailable at Lowrise6. These switches are now back up and connectivity has been restored at Low Rise 6. 2019-11-04 11:54:28
The Lowrise6 switches (lowrise6-1-4100, lowrise6-2-4100, lowrise6-1-2540) are currently down. As a result, wired and Wi-Fi data network service is unavailable at Lowrise6. CIT is currently investigating this problem and will notify you of any updates on this situation. 2019-11-04 11:20:09