Unplanned Outage: Remedy Not Responding
Last Updated:
2019-10-23 15:54:24
Event:
2019-10-23 15:01:00
Status:
Closed
Brief Description:
Remedy is not responding.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor validated that all systems are back up and running without latency.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Remedy is not responding.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Remedy is not responding. | The vendor validated that all systems are back up and running without latency. | 2019-10-23 | 15:54:24 |
| Remedy is not responding. | The vendor has been notified and technicians are investigating. | 2019-10-23 | 15:02:52 |