Skip to main content

Performance Issue: Login for Outlook on the Web (outlook.cornell.edu), Office 365

Last Updated:
2019-10-21 08:13:03
Event:
2019-10-18 12:23:00
Status:
Closed
Brief Description:
Microsoft has given notification of problems logging into Office 365 services, including Outlook on the Web. There have been reports that some individuals trying to use Cornell Office 365 services, including outlook.cornell.edu, were unable to sign in.
User Impact:
Some individuals trying to use Cornell Office 365 services, including Outlook on the Web (outlook.cornell.edu) have been unable to sign in.
Workaround:
There is no workaround for this issue
Current Status:
Microsoft has resolved this issue.
Services Affected:
Document Storage and Collaboration
Email and Calendar
Subsites Affected:
Faculty/Staff Email (Office 365)
SharePoint Online
Full Description:
Microsoft has given notification of problems logging into Office 365 services, including Outlook on the Web. There have been reports that some individuals trying to use Cornell Office 365 services, including outlook.cornell.edu, were unable to sign in.



Timeline of Changes

Description Current Status Date Time
Microsoft has given notification of problems logging into Office 365 services, including Outlook on the Web. There have been reports that some individuals trying to use Cornell Office 365 services, including outlook.cornell.edu, were unable to sign in. Microsoft has resolved this issue. 2019-10-21 08:13:03
Microsoft has given notification of problems logging into Office 365 services, including Outlook on the Web. There have been reports that some individuals trying to use Cornell Office 365 services, including outlook.cornell.edu, were unable to sign in. Microsoft staff are investigating. 2019-10-18 12:26:42