Performance Issue: ADFS Intermittent Issues
Last Updated:
2019-09-16 18:00:10
Event:
2019-09-16 13:45:00
Status:
Closed
Brief Description:
There may be an intermittent issue with ADFS server. This may cause users to not be able to access Outlook.cornell.edu (OWA). Users may get a blank page after entering their credentials.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
ADFS issue has been resolved.
Services Affected:
Authentication and Authorization
Full Description:
Some users are able to access OWA now. CIT is continuing to investigate this issue and will provide an update. This issue may also affect some users installing the Outlook App on their phones.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some users are able to access OWA now. CIT is continuing to investigate this issue and will provide an update. This issue may also affect some users installing the Outlook App on their phones. | ADFS issue has been resolved. | 2019-09-16 | 18:00:09 |
| Some users are able to access OWA now. CIT is continuing to investigate this issue and will provide an update. This issue may also affect some users installing the Outlook App on their phones. | CIT is currently investigating. | 2019-09-16 | 14:23:27 |
| Some users are able to access OWA now. CIT is continuing to investigate this issue and will provide an update. | CIT is currently investigating. | 2019-09-16 | 14:15:08 |
| There may be an intermittent issue with ADFS server. This may cause users to not be able to access Outlook.cornell.edu (OWA). Users may get a blank page after entering their credentials. | CIT is currently investigating. | 2019-09-16 | 13:54:30 |