Unplanned Outage: Box Access Issue
Last Updated:
2019-09-12 18:22:16
Event:
2019-09-12 15:58:00
Status:
Closed
Brief Description:
Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified.
Current Status:
Box service has returned to normal.
Services Affected:
Document Sharing and Collaboration
Subsites Affected:
Bulkmail
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. | Box service has returned to normal. | 2019-09-12 | 18:22:16 |
| Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. | Most Box services are back to normal. Box is verifying the state of all services. | 2019-09-12 | 17:38:37 |
| Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. | Box is continuing to work on the problem, but have not yet provided an estimate for service recovery. Box status updates can be found on http://status.box.com. | 2019-09-12 | 17:01:10 |
| Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. | CIT is investigating | 2019-09-12 | 16:00:58 |