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Unplanned Outage: Box Access Issue

Last Updated:
2019-09-12 14:22:16
Event:
2019-09-12 11:58:00
Status:
Closed
Brief Description:
Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified.
Current Status:
Box service has returned to normal.
Services Affected:
Document Sharing and Collaboration
Subsites Affected:
Box



Timeline of Changes

Description Current Status Date Time
Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. Box service has returned to normal. 2019-09-12 14:22:16
Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. Most Box services are back to normal. Box is verifying the state of all services. 2019-09-12 13:38:37
Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. Box is continuing to work on the problem, but have not yet provided an estimate for service recovery. Box status updates can be found on http://status.box.com. 2019-09-12 13:01:10
Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified. CIT is investigating 2019-09-12 12:00:58