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Performance Issue: Possible Outage of Video On Demand (VOD) and Video Platform Service (VPS)

Last Updated:
2019-08-21 16:13:39
Event:
2019-08-21 14:56:00
Status:
Closed
Brief Description:
The vendor has reported an outage of upload functionality for Video On Demand (VOD; https://it.cornell.edu/vod/).
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
The vendor is reporting the issue as resolved as of Aug 21, 15:28 EDT.
Services Affected:
Video Streaming & Hosting
Subsites Affected:
Video on Demand
Video Platform Service (VPS)
Full Description:
The vendor has reported an outage of upload functionality for Video On Demand (VOD; https://it.cornell.edu/vod/).   However, testing by CIT has not been able to replicate the issue, so the actual outage may not be affecting Cornell.



Timeline of Changes

Description Current Status Date Time
The vendor has reported an outage of upload functionality for Video On Demand (VOD; https://it.cornell.edu/vod/).   However, testing by CIT has not been able to replicate the issue, so the actual outage may not be affecting Cornell. The vendor is reporting the issue as resolved as of Aug 21, 15:28 EDT. 2019-08-21 16:13:39
The vendor has reported an outage of upload functionality for Video On Demand (VOD; https://it.cornell.edu/vod/).   However, testing by CIT has not been able to replicate the issue, so the actual outage may not be affecting Cornell. The vendor reports they are investigating and CIT will monitor vendor updates. 2019-08-21 15:25:14