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Scheduled Service Change: Upgrade Duo on ADFS servers (Cornell Two-Step Login)

Event:
2019-08-18 07:00:00
Expected Duration:
2019-08-18 07:30:00
Status:
Closed
Brief Description:
Upgrade Duo plugin on ADFS servers
User Impact:
Cornell Two-Step Login for Office 365 will be unavailable during the upgrade. Users will not be prompted for Two-Step Login during the upgrade window.
Services Affected:
Authentication and Authorization
Email and Calendar
Subsites Affected:
Faculty/Staff Email (Office 365)
Office 365 Productivity Bundle
Two-Step Login
Full Description:
At 7am on August 18 Identify Management will upgrade the Duo plugin on the ADFS servers. During this period users will not be prompted for two-step login when accessing Office 365 applications. However, logins to Office 365 and access to all Office 365 applications will not be interrupted. The upgrade process is expected to last no longer than 30 minutes.

CIT TDX ID:
CRQ000001034531



Timeline of Changes

Description Current Status Date Time
At 7am on August 18 Identify Management will upgrade the Duo plugin on the ADFS servers. During this period users will not be prompted for two-step login when accessing Office 365 applications. However, logins to Office 365 and access to all Office 365 applications will not be interrupted. The upgrade process is expected to last no longer than 30 minutes. 2019-08-15 10:09:58