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Scheduled Service Change: EZ-Backup unavailable during Linux updates - July 7, 2019

Event:
2019-07-07 18:00:00
Expected Duration:
2019-07-08 00:00:00
Status:
Closed
Brief Description:
On July 7, 2019, between 2:00pm and 8:00pm, EZ-Backup will be unavailable during Linux patching.
User Impact:
During the update window, the entire EZ-Backup service will be unavailable. Backup, restore, archive, retrieve, and other EZ-Backup related processes will fail. If you encounter failures during the upgrade window, please re-run the process after the EZ-Backup maintenance is complete.
Services Affected:
Backup, Archive, and Recovery
Subsites Affected:
Event Technical Support and Media Production
Full Description:
On July 7, 2019, between 2:00pm and 8:00pm, EZ-Backup will be unavailable during Linux server patching.

During the update window, the entire EZ-Backup service will be unavailable. Backup, restore, archive, retrieve, and other EZ-Backup related processes will fail. If you encounter failures during the upgrade window, please re-run the process after the EZ-Backup maintenance is complete.

For further clarification, or if you have questions and concerns about this outage, please contact the EZ-Backup team directly.
CIT TDX ID:
CRQ000001034163



Timeline of Changes

Description Current Status Date Time
On July 7, 2019, between 2:00pm and 8:00pm, EZ-Backup will be unavailable during Linux server patching. During the update window, the entire EZ-Backup service will be unavailable. Backup, restore, archive, retrieve, and other EZ-Backup related processes will fail. If you encounter failures during the upgrade window, please re-run the process after the EZ-Backup maintenance is complete. For further clarification, or if you have questions and concerns about this outage, please contact the EZ-Backup team directly. 2019-07-03 16:30:16