Performance Issue: The Uris Managed Firewall
Last Updated:
2019-06-23 16:41:23
Event:
2019-06-23 09:30:00
Status:
Closed
Brief Description:
The Uris Managed Firewall was down. We experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Managed Firewall upgrade for Uris complete as of 12:29 PM.
Services Affected:
Managed Firewall
Full Description:
The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. Managed firewall hardware has been replaced.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. Managed firewall hardware has been replaced. | Managed Firewall upgrade for Uris complete as of 12:29 PM. | 2019-06-23 | 16:41:22 |
| The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. Managed firewall hardware has been replaced. | The maintenance is running bit past the scheduled window. We expect to be completed by 12:30. | 2019-06-23 | 16:07:09 |
| The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. Managed firewall hardware has been replaced. | We are still experiencing network issues in the CIT server farm and Uris Managed Firewall environments. CIT staff working to resolve. | 2019-06-23 | 15:29:54 |
| The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. Managed firewall hardware has been replaced. | We are having some issues with the Uris managed firewall upgrade and the outages are taking longer than expected. | 2019-06-23 | 12:45:40 |
| The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. Managed firewall hardware has been replaced. | Scheduled maintenance for the Managed Firewall service upgrades are continuing. CIT is monitoring the status of the upgrades. | 2019-06-23 | 11:54:24 |
| The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. CIT is continuing to work on the hardware problem. | Managed firewall hardware has been replaced and effected connections are returning to normal operation. Some clean up is still being performed. | 2019-06-23 | 10:44:11 |
| The Uris Managed Firewall is down. During the scheduled maintenance this morning we experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. | Some of the units affected include: Hotel, CUPD, and ILR. Wireless is working. CIT is continuing to work on the hardware problem. | 2019-06-23 | 10:12:32 |
| The Uris Managed Firewall is down. We experienced a hardware failure and are working to replace the failed unit. All networks supported by this unit are down, however all Cornell wireless networks are up and functioning. | CIT is working on the problem. Updates will be provided. | 2019-06-23 | 09:39:15 |